Salesforce has reported record second-quarter results for fiscal 2027, with the company crediting AI adoption across its platform for accelerating growth.
Revenue reached $11.3 billion for the quarter ended 31 July 2026, up 11 per cent year-on-year, while current remaining performance obligation, a measure of contracted future revenue, climbed 14 per cent to $33.5 billion. GAAP operating margin stood at 20.5 per cent and non-GAAP operating margin at 34.1 per cent, while GAAP diluted earnings per share more than doubled to $4.29.
Agentforce, the company's AI agent platform, was central to the results. Combined with Data 360, annual recurring revenue from the two products approached $3.9 billion, up more than 210 per cent year-on-year, with Agentforce ARR alone surpassing $1.5 billion. Salesforce said 3.2 billion "agentic work units", its measure of discrete tasks completed by AI agents, were delivered in the quarter, nearly doubling from the previous three months. Slack also had its strongest quarter of net new order value growth since Salesforce acquired it, with Slackbot users up more than 150 per cent quarter-on-quarter.

The company returned $364 million to shareholders in dividends and continued executing its $25 billion accelerated share buyback. It also confirmed its pending acquisitions of Contentful and Fin, announced in June, are expected to close independently during the third quarter.
On the back of the results, Salesforce raised its full-year revenue guidance by $200 million to between $46.1 billion and $46.4 billion, while flagging a reduced currency tailwind following dollar strength during the quarter.
Chief executive Marc Benioff said the company was "seeing incredible demand for our AI and data products, with ARR about to cross $4 billion," adding that its AIforce platform was "unlocking the data, workflows, business logic, actions, and governance inside Salesforce" for use by outside AI agents and models.
