The network's new trust services aim to tell issuers and merchants when a payment was probably initiated by an AI agent and whether the surrounding activity looks legitimate.
Mastercard has expanded its Agent Pay programme with trust and intelligence services intended to give banks and merchants more context about AI-initiated transactions. The company said the services combine identity, intent, behavioural and fraud signals within a framework covering identity, intent, controls, execution and intelligence.
The first service is a probability score that indicates whether a transaction was likely to have been initiated by an AI agent. Mastercard said it is rolling the score out for testing in the United States and plans to enrich it over time with signals about behaviour, merchant risk, transaction patterns, credential risk and consumer propensity.
The design addresses a practical problem. A travel agent making several purchases across airlines, hotels and transport providers may look anomalous to systems tuned to human shopping patterns. More context could help an issuer distinguish a legitimate sequence approved by a customer from compromised credentials or an agent acting outside its mandate. The company has not yet published independent performance evidence for the service, so claims about reduced friction or better authorisation remain to be proven in deployment.
For banks, agentic payments create a new control object: delegated intent. Authentication can no longer stop at proving the cardholder's identity. Issuers, merchants and networks need a verifiable chain showing which agent acted, what authority it held, what the customer approved and how exceptions were handled.
