OpenAI has launched a new Data agent for ChatGPT Work, designed to let non-technical staff query company data, build dashboards and take action without writing code or learning an analytics tool.
Announced on 10 September, the agent connects to approved data sources including Amazon Redshift, Datadog, Google BigQuery, Databricks, Snowflake, ClickHouse and MongoDB, as well as documents from Google Drive and SharePoint. OpenAI said it draws on organisations' existing business definitions and metric layers, such as dbt or Databricks Genie Ontology, and enforces the permissions already tied to a user's connected account, including table, row and column-level restrictions. Users can interrogate results with follow-up questions, turn analysis into shareable dashboards, and interact directly with existing BI tools including Omni, Oracle BI, Power BI, Sigma, Tableau and ThoughtSpot.
OpenAI said the underlying capability is already used internally, with nearly all of its product team and more than two-thirds of its go-to-market organisation using data agents to analyse company data themselves. External users in its Alpha programme, including NTT Data and Thermo Fisher, are using the tool to analyse sales and spending and identify reporting errors. Yuji Shono, Head of Global AI Office at NTT Data, said the tool had let non-engineers in sales and corporate functions build and update their own dashboards using plain language, though this reflects the company's own experience rather than independently verified results.
Administrators can install the Data agent through the Plugins directory in ChatGPT Work and control which data connections and user roles are enabled.
