ASAPP announced five purpose-built agents inside CXP on 27 April 2026: Discovery, Developer, Simulation, Insights, Optimization (patent pending on Optimization), according to a company release dated 27 April 2026.
Aimed at building, simulating, running and continuously improving AI-driven enterprise customer service. CEO Priya Vijayarajendran quoted on end-to-end production reliability vs a single conversational agent. Product page: asapp.com/customer-experience-platform/multiple-ai-agents.
Performance, savings or adoption figures in the announcement are company claims unless independently attributed. Buyers should confirm scope, availability and commercial terms against ASAPP's primary materials and https://www.asapp.com/.
The announceable peg is dated 27 April 2026. Organisations evaluating the update should open the primary release for full product scope, named customers and any caveats.
ASAPP announced five purpose-built agents inside CXP on 27 April 2026: Discovery, Developer, Simulation, Insights, Optimization (patent pending on Optimization). Aimed at building, simulating, running and continuously improving AI-driven enterprise customer service. CEO Priya Vijayarajendran quoted on end-to-end production reliability vs a single conversational agent. Product page: asapp.com/customer-experience-platform/multiple-ai-agents.