Infosys has launched its AI-First GCC Model, an initiative aimed at streamlining setup and transformation of Global Capability Centers (GCCs) into AI-powered hubs for innovation and growth. This new offering is designed to empower enterprises to reimagine their GCCs as strategic assets that drive innovation, agility, and competitive advantage in an AI-first world.
The AI-First GCC Model addresses challenges organizations may face in scaling or transforming their GCCs. It provides a complete solution that includes setup support, scalable talent strategies, and operational readiness, while also enabling AI-led transformation through production-grade agents and a unified platform framework.
Infosys' new GCC model brings together Infosys Agentic Foundry for building and scaling reliable production-grade AI agents, EdgeVerve AI Next as the unified platform to run applied and agentic AI at enterprise scale, and Infosys Topaz™, to infuse AI-first services and solutions across the GCC lifecycle.
By unifying technology, talent, and transformation capabilities, the model aims to assist clients in evolving their GCCs into innovation engines that can address global mandates and support business growth.
Key capabilities include:
- End-to-end setup and transformation: Delivering fully integrated GCC lifecycle management, from strategy development and site selection to entity setup, recruitment, and operational launch.
- AI-powered innovation: Embedding enterprise AI capabilities across GCC operations, driving cost efficiency, faster time-to-market, and new business opportunities.
- Future-ready talent: Utilizing the Infosys Springboard digital learning platform and the world's largest corporate university infrastructure to ensure a sustainable pipeline of skilled talent tailored to meet enterprise needs.
- Right-fit operating models: Offering options such as Build-Operate-Transfer (BOT), assisted GCC builds, joint ventures, and partner-hosted models.
Satish H.C, EVP and Chief Delivery Officer, Infosys, said: "As enterprises transform GCCs into strategic hubs, Infosys is ready to accelerate their journey. Our AI-first approach, comprehensive GCC lifecycle capabilities, and global delivery excellence, uniquely position us to help clients unlock new value. Our dedicated GCC practice will offer speed, scale, and strategic depth essential for the next wave of enterprise transformation."