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Enterprise AI

Latest posts
Lyft Accelerates Customer Service with AI, Slashes Resolution Times by 87%
Lyft Accelerates Customer Service with AI, Slashes Resolution Times by 87%

Claude-powered customer care has reduced resolution times by 87%, while Lyft shifts engineering from human-written code to LLMs and agentic AI for product development.

by AI-360
Salesforce Taps Board Veteran Robin Washington to Lead AI-Driven "Agentforce" Transformation
Salesforce Taps Board Veteran Robin Washington to Lead AI-Driven "Agentforce" Transformation

Salesforce intensifies focus on Agentforce, 'the first digital labour solution for enterprises,' pivoting from traditional CRM toward AI-powered workforce augmentation.

by AI-360
X.AI Releases Faster Grok-2 Model, Expands Access to All X Users
X.AI Releases Faster Grok-2 Model, Expands Access to All X Users

X.AI has announced a significant update to its Grok AI model, making it available to all users on the X platform (formerly Twitter) at no cost.

by AI-360
AI Drives Salesforce Standout Quarter
AI Drives Salesforce Standout Quarter

Salesforce revenue hit $9.44B (+8% YoY) in Q3 FY25. Stock jumped 9% to $361.23 as Agentforce AI adoption drives growth. Operating margin reaches 20%, up from 17.2%.

by AI-360
Anthropic Brings Customisable AI Communication Styles
Anthropic Brings Customisable AI Communication Styles

Claude gains preset/custom communication styles. GitLab uses feature for business cases, docs & marketing content, with style-specific memory

by AI-360
Enterprise AI Adoption Surges
Enterprise AI Adoption Surges

41% of firms use AI copilots in customer service. NVIDIA's NIM platform enables LLMs, knowledge retrieval & digital human interfaces for agent ops

by AI-360
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