Kore.ai has been identified as a launch partner for Microsoft Agent 365, introduced at Microsoft Ignite 2025 in San Francisco. The partnership positions Kore.ai within Microsoft’s expanding agentic ecosystem, aimed at accelerating the use of AI agents in enterprise environments.
Through early access provided by Microsoft, Kore.ai integrated its AI for Work offering and its portfolio of AI agents—built on the Kore.ai Agent Platform—into the Microsoft Agent 365 ecosystem. These agents can be deployed and accessed across Microsoft 365 applications, including Word and Teams, enabling employees to engage with AI assistance directly within routine workflows.
The integration is designed to provide enterprises with:
- Streamlined deployment and management of AI agents across Microsoft 365 services such as Outlook and Teams.
- Strengthened governance and security, with support for Microsoft tools including Entra ID, Purview, and Defender.
- Improved productivity and measurable ROI, as AI agents can operate on enterprise data within predefined IT and compliance guardrails.
The collaboration reflects a broader industry movement in which AI systems are shifting from standalone tools to collaborative digital counterparts. By combining Kore.ai’s agent platform with Microsoft Agent 365, organizations gain additional options for orchestrating, securing, and governing AI agents as they begin to function as an integrated part of the digital workforce.
Raj Koneru, Founder and CEO of Kore.ai., said: “We’re delighted to be a launch partner for Microsoft Agent 365, advancing the future of work through AI agents. Our agentic orchestration capabilities allow customers to bring AI into the flow of daily work, applying intelligence grounded in business data, and ensuring security and trust at every layer. By integrating our AI for Work solution within the Microsoft ecosystem, Kore.ai delivers secure, governable, and scalable agents capable of handling complex workflows and driving enterprise productivity at scale.”
Nirav Shah, Corporate Vice President at Microsoft Agent 365, said: "Our collaboration with Kore.ai is accelerating the frontier workforce with next-generation agentic solutions integrated with Microsoft Agent 365 – the control plane for all agents. This supports faster innovation and helps customers stay secure, bringing agents into the same trusted environments as users with familiar infrastructure, apps, and protections.”
Sharang Sharma, Vice President at Everest Group, said: “The future of enterprise AI is human-led and AI-powered. In the workplace, we expect to see rapid adoption of AI agents built across diverse platforms. To unlock their full potential, these agents must be intelligently orchestrated to drive seamless business operations. Agentic orchestration platforms like Kore.ai, combined with the secure and scalable infrastructure of Microsoft, will play a pivotal role in accelerating responsible enterprise AI adoption.”