Salesforce

The integration enables multi-modal capabilities by incorporating Gemini's ability to process images, audio, and video alongside text with a 2M-token context window.

Salesforce intensifies focus on Agentforce, 'the first digital labour solution for enterprises,' pivoting from traditional CRM toward AI-powered workforce augmentation.

Agentforce AI agents provide 24/7 autonomous support across 30+ markets, handling purchases, product queries, troubleshooting, and returns management.

Salesforce revenue hit $9.44B (+8% YoY) in Q3 FY25. Stock jumped 9% to $361.23 as Agentforce AI adoption drives growth. Operating margin reaches 20%, up from 17.2%.

Meta hire ex-Salesforce AI chief to lead new Business AI unit, building on 200M business users and Llama's 600M downloads for enterprise expansion

Salesforce advances AI integration through Agentforce platform, combining AI agents with humans to enhance customer relationship management