Product

Zendesk completed its acquisition of Forethought, positioning Forethought AI Agents for chat, email and voice resolution.

Ada released a dual-sided AI customer-experience study with NewtonX covering consumers and enterprise CX leaders.

Feedzai unveils RiskFM tabular foundation model for financial crime prevention, the company said on 24 March 2026.

Snyk Launches Agent Security Solution to Protect the Full AI Lifecycle; Announces General Availability of Evo AI-SPM, the company said on 23 March 2026.

Ironclad unveils new AI Assistant and agents to bring contract intelligence to every agreement, the company said on 19 March 2026.

Snowflake Launches Project SnowWork, Bringing Outcome-Driven AI to Every Business User, the company said on 18 March 2026.

PolyAI unveils The CX 100 for 2026, the company said on 18 March 2026.

Cytora launches Autopilot for self-executing underwriting and claims workflows, the company said on 17 March 2026.

Pindrop unveils first agentic fraud investigation solution against AI-driven fraud, the company said on 17 March 2026.

Dataiku Launches Kiji Inspector, the company said on 16 March 2026.

nCino launches Doc VOI (IR companion), the company said on 16 March 2026.

nCino launches Doc VOI for document-based mortgage income verification, the company said on 16 March 2026.

BioCatch unveils DeviceIQ for device risk evaluation in the AI era, the company said on 11 March 2026.

Google completed its acquisition of cloud security company Wiz, saying the brand continues across major clouds.

Unit21 relaunched as an AI risk infrastructure company, saying AI agents will investigate alerts, tune rules and support regulatory reporting.