AI Agent

Unlike competitors developing proprietary models, Manus leverages existing AI models, then applies fine-tuning to enable complex task execution.

SharkNinja is using Salesforce Agentforce and Commerce Cloud to provide round-the-clock AI agent support for customers in more than 30 markets.

IDC reports that 41% of organisations use AI copilots for customer service and 60% in IT help desks, as NVIDIA NIM supports AI agents for service teams.

Google Cloud has published 185 examples of companies, researchers and start-ups using its generative AI, from customer service to cybersecurity.

Salesforce has launched the Agentforce Partner Network, a global ecosystem of partners building third-party AI agents and agent actions for Agentforce.

Salesforce and Google Cloud are expanding their partnership so Agentforce agents can work securely across Customer 360 and Google Workspace apps.

Salesforce and NVIDIA have announced a strategic collaboration to develop autonomous AI agents and interactive avatar experiences for enterprises.

Salesforce has launched Agentforce, autonomous AI agents for service, sales, marketing and commerce, powered by its new Atlas Reasoning Engine.

Ada has rebuilt its customer service AI Agent on OpenAI models, with customers seeing resolution rates of up to 60% and top performers above 80%.