Sutherland and FlowX.AI have formed a go-to-market partnership for AI agents in regulated industries across North America and Europe. Sutherland will design, connect and operate workflows on FlowX.AI's platform, while FlowX supplies its agent technology and a library it says contains more than 220 enterprise-ready agents. Initial financial-services areas include onboarding, account opening, lending, mortgage underwriting, KYC, anti-money laundering checks and financial-crime risk assessment. Insurance work is expected to cover underwriting, claims, fraud, renewals, complaints and compliance.

The partners say their approach will connect agents to existing systems rather than replace core technology. They also describe controls for business rules, explanations, exceptions, human approvals, monitoring and auditability. Those capabilities are vendor claims, and the companies have not published an independent assessment of the announced partnership. FlowX also cites customer efficiency outcomes that need separate verification before publication as benchmarks.

AI for Leaders: Governance, Risk & Why Strategy Must Come First
Is your organisation adopting AI without a defined strategy or governance? If so, you're not alone — and the consequences range from data breaches to reputational damage to safeguarding failures. AI is a strategic risk, not a silver bullet, and definitely not a magic data fairy. Without clear ownership, rules, and accountability, AI can proliferate across your organisation in ways that cost more — in time, money, and trust — than not using it at all. Speakers: Craig Clark, Director at Clark & Company Information Governance Services, and Stewart Tinson, Project Director, AI-360. You'll learn: Why "understand your why" must precede any AI rollout Which risks senior leaders most commonly overlook — from data leakage to safeguarding How to measure AI value through outcomes, not adoption metrics Why accountability for AI governance sits with the C-suite, not IT or compliance Key topics: AI strategy • Risk appetite • Data protection • Bias & fairness • Safeguarding • AI literacy • Governance models • Return on investment • Executive accountability • AI use case tiering For CISOs, CIOs, and senior leaders who need to govern AI responsibly — before it governs them.
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