Moveworks is now inside ServiceNow after the acquisition closed, ServiceNow said on 15 December 2025. The deal, announced earlier in 2025 at US$2.85 billion, folds Moveworks’ enterprise AI assistant into ServiceNow’s workflow platform.
Enterprise IT service management vendors are racing to own the agent layer that sits above tickets, knowledge bases and identity. Closing the Moveworks purchase turns a competitive partnership story into an in-house stack question for shared customers.
Moveworks built its name on natural-language access to internal systems. Under ServiceNow, roadmap, packaging and data residency choices will matter as much as the original assistant demos.
IT and procurement teams should treat post-close integration milestones — product SKUs, support paths and any change to Moveworks-only contracts — as the real diligence items, not the acquisition headline.