Pindrop expands AI deepfake detection to healthcare; HealthEquity reports 90%+ voice-fraud cut, the company said on 26 February 2026.
Pindrop builds voice security and deepfake detection for contact centres and enterprises.
Expansion into HIPAA-regulated healthcare for real-time deepfake detection and continuous identity verification. HealthEquity results: 90%+ reduction in voice fraud YoY; IVR profile match 31%→71% in first month; authentication rates above 91%. Real Human + Right Human layers: machine detection (up to 99.2% accuracy in ~2 seconds of audio), bad-human/fraud-ring detection, passive right-human authentication.
Vendor research: more than half of healthcare contact-centre fraud attempts involve AI elements; AI-driven fraud attempts up 1,210% in cited report year. Large payer case: prevented up to US$18 million potential exposure across 1,200 targeted accounts — vendor-reported.