Litmos has implemented Llama 3.1 8B to power an AI assistant that transforms content discovery for 30 million learners across 4,000 companies in 35 languages. The corporate learning platform integrated the AI solution to replace traditional keyword-based search with natural language capabilities, addressing navigation challenges that decreased engagement and LMS adoption rates.
Tommy Richardson, Chief Product and Technology Officer at Litmos, explained that "keyword searches are not how humans naturally communicate, and employees don't spend as much time in an LMS as the administrators, so navigating the system takes them more time than necessary to locate courses or an answer to an open-ended question." The AI assistant enables learners to ask questions like "I'm looking for courses that will help me with 'X'" or "Can you remind me of the key functionality of 'Y'?" and receive context-aware responses.
Litmos initially explored a competing LLM but switched to Llama 3.1 8B after comparative analysis. Dave Newman, VP of Technology at Litmos, stated that "Llama was a clear choice for us because it delivered better performance, faster response times, and greater cost-effectiveness than competing models." The implementation uses generative AI with retrieval-augmented generation (RAG) to power the assistant's functionality.
The rollout began with a proof of concept covering 100 courses and two key features: "assign courses" and "see my courses that are due." Litmos partnered with Tribe AI to design, develop, and deploy the solution. Richardson noted that "Tribe's support has helped us build robust AI products and reposition Litmos as an AI company."
Tristan Schleining, VP of Security at Litmos, emphasised that "as an LMS that serves a variety of use cases, including enterprise training, we needed an AI model that could scale while maintaining strict security and privacy requirements. Llama checked all those boxes."
The AI assistant generates self-study course summaries and follow-on learning materials, with Richardson reporting that "learners can find the information they need faster and have proven to adopt the LMS tool more routinely." The solution addresses content discovery across multimedia resources including video, audio, PDFs, and SCORM files.
Litmos expects to reduce content creation time by 95% without quality loss, alongside a 110% improvement in instruction following, 59% boost in complex task understanding, 140% increase in professional-level comprehension, and 27% speed improvement. The self-hosted model approach ensures data protection while positioning Litmos as an AI-enabled learning platform in the corporate training market.