The Enterprise AI Reality Check: High Ambitions Meet Operational Barriers The Enterprise AI Reality Check: High Ambitions Meet Operational Barriers, the company said on 4 February 2026.

Celonis: The Enterprise AI Reality Check: High Ambitions Meet Operational Barriers, the company said on 4 February 2026. MUNICH and NEW YORK, February 4, 2026 – Celonis , a global leader in Process Intelligence, a key enabler of Enterprise AI, today released new research that reveals a critical gap between enterprises’ agentic AI ambitions and their operational readiness. Results from the 2026 Process Optimization Report (which surveyed* over 1,600 global business leaders) show that most businesses are aggressively pursuing an AI-driven future—85% of organisations want to be an “agentic enterprise” in three years.

However, a large majority (76%) admit that their current processes are holding them back. To act autonomously and effectively, AI agents need optimised, AI-ready processes and the process data and operational context that only comes from process intelligence.

For enterprise buyers, the useful next step is to map the claim to controls, data residency and measurable outcomes—and to ask for evidence on failure modes, oversight and auditability before treating the release as production-ready fact.


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