AI-360

Salesforce's help.salesforce.com implementation handled 380,000 customer service conversations with an 84% resolution rate, with only 2% requiring humans.

Claude 3.7 Sonnet is both an ordinary LLM and a reasoning model in one: you can pick when you want the model to answer normally or think longer.

The integration enables multi-modal capabilities by incorporating Gemini's ability to process images, audio, and video alongside text with a 2M-token context window.

The study identified three critical success factors: jurisdictional clarity, task centrality, and task homogeneity in organizational AI implementations.

Meta's open-source AI models enable 26.8% higher cancer treatment prediction accuracy and reduce clinical trial matching from hundreds of days to just one day.

Grok 3's 'Think' capability exposes its full reasoning process, allowing users to inspect how it explores alternatives and corrects errors, addressing AI explainability demands.