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# Eastern Alliance cuts priority mail processing from five days to one hour with Bevaya
- URL: https://www.ai-360.online/eastern-alliance-cuts-priority-mail-processing-to-one-hour-with-bevaya/
- Published: 2024-10-09T12:00:00.000Z
- Updated: 2026-10-26T22:02:04.000Z
- Description: Eastern Alliance (ProAssurance) cut priority mail processing from five days to one hour with Bevaya’s Digital Coworker, saving more than 2,700 human hours.
- Author: AI-360
- Tags: BFSI, news, #company-bevaya, Customer

[Bevaya](https://www.bevaya.ai/?ref=ai-360.online) [said on 9 October 2024](https://www.bevaya.ai/news/eastern-alliance-achieves-100x-improvement-in-processing-speed-with-ai-powered-digital-coworker?ref=ai-360.online) that Eastern Alliance Insurance Group, a ProAssurance Group workers’ compensation carrier, deployed its Digital Coworker and InsurGPT for claims document intake and indexing. Priority-five — highest-volume — mail processing fell from five days to one hour, about a 100× improvement, and the company said more than 2,700 human hours had been saved since the first quarter of 2023.

Harry Talbert, SVP of information systems at ProAssurance, was quoted saying Bevaya is focused on the insurance industry, speaks the carrier’s language and understands the need to make business decisions in a short timeframe. Work began under the Roots Automation brand; the news page is hosted on bevaya.ai after the later rebrand.

Speed and hour-saved figures are company claims unless independently attributed. Primary detail is on Bevaya’s news page; the homepage is https://www.bevaya.ai/.

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